Updraft

A permanent archive of past FAQs to ensure existing links remain active.

Archives FAQ Articles

What is a credit report?

What is a soft search?

What is my credit score?

What information does my credit report provide?

What is a Credit Reference Agency?

How is my remaining Spend / Budget created?

How do I cancel my credit report?

Are there ways to improve my credit score?

How do I contact TransUnion?

Why have I failed verification / can't access my credit report?

How long is data retained on my credit report?

What do ‘Searches’ on my credit report relate to?

How frequently does my credit report get updated?

My information doesn’t seem to have been updated on my credit report – why not?

Why is my credit score different here to elsewhere?

I’ve forgotten my password.

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